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Speaking

Whether you’re looking for a content-rich workshop for your next conference or a motivational charge to the troops,

Tom Vander Well is a great choice.

Tom has been hailed as one of the nation’s best trainers and he combines actionable material with a humorous, engaging and entertaining style. Tom speaks capably on topics including, but not limited to: Customer Service; Call Center Quality Assurance; QA Calibration; Call Coaching; Service Quality; Communication (Customer, Business); Blogging; and Leadership. Tom has spoken at all types of speaking engagements including: Conference workshops; Convention/Event Keynote address; Lunch and Learn; Small group training; Retreat; and Call Center Training.
 

Our company has collaborated with Tom to present several educational seminars. Tom has always stole the show. He is engaging, witty and provides an energy filled presence when in front of a audience. The best part of Toms presentations are that he brings content to the listener that can be taken away and immediately applied to their work that day. His unique approach and deep knowledge of how to improve quality interactions with customers must make him the current national authority on the subject. I have not heard anyone that comes close delivering his message of change in such a high impact way.

— Bill Haeffner, Account Executive, Avtex Solutions, LLC

A few sound-bites:

• The Gas Station
• The Swing Set
• Hesitation
• Enthusiasm
• What’s in a Name
• Losing a Customer for 10 Cents

To book Tom for your next conference, workshop or event call:  515.321.9788

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