Posted by Tom Vander Well in Blogging, Call Center Issues, Coffee Time Links, Customer Research, Customer Service, Weblogs with 3 comments
SQC’s Coffee Time Links mantra:
1 cup of coffee.
5 great links.
Top Tips To Improve Your Customer Surveys
Top Tips for Internet Chat in the Call Centre
Growing Business the Old-Fashioned Way
Getting Past Task-Oriented Behavior
Is Customer Effort the Next Customer Experience Metric
Great read! I enjoyed reading the links your provided. Thank you! Having my coffee break too..
You have to provide a really great Tips here. Thanks for providing this tips, it’s really a great tips. I am really glad after reading this tips.
Great links. They are useful for me.
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