Hear Tom at FREE Seminar in Cincinatti & Louisville

Hear Tom at FREE Seminar in Cincinatti & Louisville

March 5, 2008

Posted by in Call Center Issues, Training & Coaching with 3 comments

Tom_vander_well_3Next week I’ll be giving a one-hour presentation on "Best Practices in Call Monitoring and Quality Assessment" at a half-day seminar in:

  • Louisville, KY  (Wed Mar 12)
  • Cincinatti, OH (Thu Mar 13).

Thanks to the event’s sponsor, the seminar is FREE! This is a great opportunity to glean quality content without killing your expense and/or continuing education budget! I hope to see you there. Be sure to stop me and introduce yourself!

Topics by other presenters will be:

More information and registration.

  • http://www.callcenterqablues.blogspot.com Ann Onimous

    Aww, MAN! I used to live in Louisville. Tom, you’re about 4 years too late for me to attend.
    Knock em dead. :)

  • http://www.qaqna.com/ Tom Vander Well

    I’m working on Atlanta for May, Ann. I’m hoping to see you there!!

  • http://www.callcenterqablues.blogspot.com Ann Onimous

    Kepp me posted. It would take wild horses to keep me away from that one!

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